Service Ambassador (Vehicle Leasing) Changi Up $2,800 - Urgent Role

Service Ambassador (Leasing)

5-day work week based on the roster, including weekends and public holidays

Shift work, with shift allowance

$2800 + VB + Shift allowance

Changi Airport

As a Rental Ambassador, you'll be the driving force behind creating unforgettable experiences for our customers while enjoying a dynamic and lively work environment. You will play a crucial role in creating and delivering exceptional experiences for our prospects and customers of our Rental and Leasing business. You are expected to be a knowledgeable and approachable point-of-contact, representing our company’s values and commitments to delivering high-quality rental experiences.

The Opportunity:

• Greeting and welcoming of customers with enthusiasm.
• Provide professional, warm and high level of customer service towards all rental and leasing customers.
• Able to explain the rental terms and guide customers through the rental process.
• Checking of rental bookings and preparation of vehicles for delivery
• Conducting thorough inspection of vehicles before and after rentals and taking necessary actions to resolve issues.
• In charge of handing over and collection of vehicles from customers and providing car delivery/collection services, adhering to standard processes.
• Attend to incoming calls, emails and handle general enquiries
• Fostering relationships with customers, resolving complaints or soliciting feedback from customers and relating back to the management for future improvement.
• General maintenance of vehicles in fleet and ensuring that vehicles are upheld as per vehicle audit process

Job Requirements:

• Hold a valid Singapore driving license with no traffic violations in the last 3 years
• Strong Customer Service skills with a passion for delivering excellent service
• Previous experience in customer service, hospitality or car rental industry is a plus.
• Operational excellence with strong work ethics and sense of accountability
• Familiar with Singapore roads, rules, and regulations

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)