We are looking for a focused Service Captain (IMMEDIATE VACANCIES) to join our growing team at Brotzeit Pte Ltd in Bukit Merah, Central Region.
Growing your career as a Full time Service Captain (IMMEDIATE VACANCIES) is a remarkable opportunity to develop beneficial skills.
If you are strong in creativity, persuasion and have the right experience for the job, then apply for the position of Service Captain (IMMEDIATE VACANCIES) at Brotzeit Pte Ltd today!
This role is to provide excellent Customer Service standards to guests at Brotzeit® Restaurant establishments and ensure that guests’ dining experience exceed expectations.
Main Duties and Responsibilities
- Welcome guests in a warm and friendly manner.
- To provide excellent customer satisfaction through exceeding expectations of guests.
- To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a delightful dining experience.
- To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
- Maintain a high level of customer service by embracing the 8-Steps of Excellence as per QSC standards.
- Perform day to day pre-opening and closing activities as per SOPs.
- To adhere to service SOPs.
- Ensure that food hygiene and safety standards are maintained and comply.
- Perform general housekeeping and equipment maintenance duties.
- Report on time, in proper uniform and grooming standard.
- Work together with other team members to provide good quality service.
- Execute any other duties as assigned.
Job Requirements
- At least 1 year of experience working in customer service
- Possess good command of English
- Minimum GCE “N”/”O” level, customer service certificate or certificate in any relevant fields
- Friendly, cheerful and able to work under pressure and in a high-volume environment
- Great team player and customer service oriented
- Possess strong initiative and integrity
Benefits
- AWS & sign-up bonus up to $700
- 5-day work week, 44 hours
- Work-life balance (flexi timings - 20hrs or 30hrs/wk)
- Staff discount up to 25% and staff meal provision
- Outpatient medical consultation benefit
- Clear and rapid career progression
- Supportive leaders, managers and great colleague
- Birthday gift
Positions will be commensurate based on experience.
Benefits of working as a Service Captain (IMMEDIATE VACANCIES) in Bukit Merah, Central Region:
● Opportunity to Make a Difference
● Advancement opportunities
● Advantageous package
No CV Required
How to get there?
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