Service Coordinator (1-year Contract) - DH - Urgent Hire

Responsibilities:

• Attend to customers’ enquires / complaints through phone /email/ fax and ensure that necessary actions are taken and followed through.
• Prepare and generate quotation / charges for customers, Job Order Processing (JOP).
• Liaise with sub-contractors, customers and other related authorities / parties to ensure service are completed within timeline and to customer’s satisfaction.
• Sort out service reports upon completion and ensure they are well documented and uploaded to SMS system.
• Prepare service request form / SMS order for vendors / sub-contractors.
• Prepare shipping form for delivery of items to be delivered to customers.
• Reservations and bookings of air tickets
• Prepare and draw materials / parts for subcontractor or Technician / Engineer.
• Raise purchase requisition to obtain accessories, installation materials or parts which are required in the project / service jobs. 
• Ensure orderly records are in order of all the work schedules and proper filing systems and documentations (for example: repair receipts, service reports, quotations, service request, etc.). 
• Ensure all work schedule records, filing systems and documentations (For example: repair receipts, service reports, quotations, service request, etc.) are kept in order.
• Coordinate and maintain schedules for projects and service works for all the service personnel.
• Handling all equipment warranty claims.
• Perform other ad-hoc duties as assigned by the Manager.

Requirements:

• GCE ‘N’/ ‘O’/ ‘A’ Level with 3-4 years of related working experiences. OR
• Diploma holder probably in Business Administration with 1-2 years of related working experiences. 
• MS Office
• Good communication skills

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

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We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd |  EA License No.: 12C6253
Han Tze Jian |  EA Personnel No.: R1658384