Service Engineer

Are you passionate about safety and technology? We are looking for a dedicated Fire Protection Service Engineer to join our team and ensure the optimal performance of fire protection systems across our client sites. If you're technically skilled, service-oriented, and thrive in a dynamic environment — we want to hear from you.

Key Responsibilities:

• Provide on-site and remote technical support and troubleshooting for fire protection systems

• Install, configure, and commission fire alarm, detection, and suppression systems

• Test and evaluate new fire protection technologies and ensure regulatory compliance

• Diagnose, repair, and document system faults and corrective actions taken

• Maintain detailed records of all service activities, updates, and customer interactions

• Monitor and maintain related servers, networks, and connected devices

• Perform electrical safety checks and routine maintenance on system hardware

• Support the rollout and implementation of new fire protection applications

• Manage support tickets, log issues, and ensure timely resolution

• Collect and review client feedback to continuously improve service quality

• Maintain strong working relationships with existing and new clients

Requirements:

• Diploma or Degree in Electrical, Electronics, Mechanical Engineering, or equivalent

• Minimum 2–3 years of relevant experience in fire protection systems

• Strong troubleshooting and problem-solving skills

• Good understanding of fire detection and suppression systems

• Familiarity with networking concepts and system integration

• Strong communication and interpersonal skills

• Willing to travel to client sites and perform after-hours support when required

• Working Hours 5.5 work week

Additional Information

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe.  We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

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