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Responsibilities:
• Work with the Customer Service Representative to solve the client’s security system problems in the earliest time.
• Provide support and maintenance services such as routine preventative maintenance, troubleshooting, system upgrades/expansions/alterations and systems training.
• Ensure quality of ICD services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
• Provide routine preventive maintenances.
• Handle daily troubleshooting, follow up all open technical issues till the problems resolved.
Requirements:
• Experience in CCTV, alarm system, access control, physical security surveillance
• Minimum Diploma or above in Electronic, Computer, Automatization or Mechanical Engineering.
• Minimum 2 year of customer service working experience (security-related preferred) in a multinational environment.
• Experience in security system field with knowledge of Access Control, CCTV and Alarm System will be considered as a plus.
• Basic IT knowledge in hardware, network and database.
Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!
R24121196 | EA License 16C7883
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