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ServiceNow Senior Solution Consultant

icon building Company : Veracity
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - ServiceNow Senior Solution Consultant


Veracity is a consulting company
that solves business problems by delivering digital
workflows that matter. We are one of ServiceNow’s largest and
fastest -growing Elite services partners, and due to our rapid
growth, we need a Senior Solution
Consultant.



 





As


a Senior Solution
Consultant, you will support account executives and meet with
customers and prospects to understand their business issues and
desired outcomes. Once business drivers are determined, you will
develop a solution that will achieve those goals. The Senior
Solution Consultant is expected to build and maintain strong
relationships with clients, as well as the ServiceNow
teams.







We Hire for Culture
First:


Our people are global
go -getters, we look to the long term, we solve for the customer,
and we value open, honest, early communication.

 
We believe we don’t exist
without exceptional people, so we respect and value them.
We pay fair base and at -risk components based on experience and
the market.Other companies give you a job. We give you opportunity.










Veracity is focused on
building a people -focused organization with a long -term
culture of excellence. We work hard, we have
fun, we innovate and grow talent.



 



 




Key
Responsibilities




  • Drive innovative
    business solutions and digital transformation with our
    customers.


  • Consult with
    customers and prospects to understand their application
    development needs and pain points




  • Partner with the
    sales leads and others in the ServiceNow ecosystem to
    achieve customer success through thought leadership and
    driving awareness.



  • Conduct business
    process and technical workshops that may include enablement
    sessions.


  • Scope and develop
    application development Proof of Concepts/prototypes with
    prospective customers.



  • Support the
    discovery of opportunities and qualification of
    leads.


  • Provide high -level
    ServiceNow demos with minor to moderate configurations to
    convey value to clients.



  • Lead sessions and
    deliver Roadmap with strategic
    recommendations.



  • Develop solutions
    based on scoping sessions; solutions may include software
    implementation, advisory services, managed services, staff
    augmentation, or training.



  • Creation of
    quotations with the assistance of Practice
    Leads.


  • Provide support for
    Requests for Proposal (RFPs) regarding the professional
    services solution, deliverables, and
    estimate.


  • Participate in
    ServiceNow partnership events.




  • Collaborate with
    Practice Leads, members of the delivery team, sales team
    members to provide input and assist with the development of
    internal service offerings.



  • Participate in the
    Sales to Delivery Transition by providing the delivery team
    background and context, notes, process documentation,
    proposal, SOW, etc.



  • Assist the delivery
    team during the Gap Analysis to determine if a requirement
    is in or out -of -scope, when necessary.








Requirements






  • 5+ years’
    experience with functional analysis around
    IT software and business
    processes.


  • Degree or equivalent, preferably
    B.E. in Computer Science or IT, and proven
    experience in technical consulting roles.




  • Demonstrated
    technical expertise in web technology and the ability to
    learn new technology.




  • Communication and
    presentation skills to include technical and business
    concepts.


  • Certified ServiceNow System
    Administrator


  • One or more ServiceNow Certified
    Implementation Specialist (CIS)


  • ITIL v3, or v4 Foundations
    Certification or in another IT framework (e.g.
    COBIT)


  • Ability to demonstrate
    proficiency with ServiceNow ITSM plus one
    additional application suite (ITOM, SAM, ITBM, SecOps,
    GRC, CSM, HRSD), required.




Professional skill
requirements


  • Writing deliverables
    for Proposals and SOW’s, required.


  • Leading workshops and
    presentations for audiences various sized
    audiences.


  • General understanding
    of APIs, web services (i.e. REST, SOAP, XML), and other
    integration methods.




  • Reviewing process
    documentation including diagrams and technical manuals,
    required


  • Familiar with
    Organizational Change Management (OCM)
    concepts.


  • Working as a part of
    a team as well as independently.


  • Strong communication
    and presentation skills.


  • Attention to detail
    concerning the big picture.




  • Ability to
    prioritize and re -prioritize in a fast -paced work
    environment while performing tasks and meeting
    deadlines.





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About the Company

Veracity

We know that finding a meaningful and rewarding job can be a long journey. Our goal is to make that process as easy as possible for you, and to create a work environment that's satisfying - one where you'll look forward to coming to every day. Start your journey with us by browsing available jobs.

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