Settlement Ops Manager/Lead

Responsibilities:

• Provide operations and coordination support, including remittance, clearing, data entry
• Handle administrative duties, proper documentation of local regulatory reporting
• To participate in any ad-hoc projects/tasks as assigned
• Validate customer KYC and ensure compliance checks
• Reporting & update performance figures, risk anormalies and incidences to management team
• Process payment / collection instructions
• Requires high speed handling over the repair of remittance transactions, abiding by strict cut-off times (e.g., by currency / customer requests), whilst maintaining accuracy & quality over output
• Collaborate widely with internal stakeholders and ensure that their ITT/OTT payment related queries are timely addressed, and issues timely resolved
• Engagement in Risk and Control initiatives and projects, not limited to control deep dives, pre-audit reviews, risk self-assessments, coordination of internal, external, and regulatory audits
• Conduct root cause analysis with operational performance issues and build up the knowledge base
• Monitor procedures and ensure compliance to regulatory and internal guidelines. Review existing SOP and timely update for new processes
• Detect and escalate exceptions promptly and track them for closure
• Stakeholder management for cross functional teams’ alignment

Requirements:

• Degree with at least 5-8 years’ of Operations experience in banking/financial industry
• Knowledge of Microsoft Office, especially Excel formulas, pivot table, charts
• Able to work independently and excellent time management
• Committed and excellent multi-tasking skills
• Working knowledge of domestic payment systems including SWIFT / MEPS+
• Knowledge of local regulatory and AML/CFT