[SG] Telepharmacy Assistant

About the team

Our Medical Services team is critical to the success of Doctor Anywhere. We are a team of healthcare professionals who oversee Doctor Anywhere’s medical operations including clinics, telemedicine and mobile services. With our patients as top priority, our team works closely together to deliver the benefits of innovative medical technology.

About the role 

We are seeking a Telepharmacy Assistant who will provide admin-related support for our telemedicine operations. 

Telemedicine is the practice of seeing patients using video consultations. Your role as a clinic assistant will be to assist in packing the medications at our central dispensing location for delivery. The ideal candidate will have a mindset of continuous improvement and change and will demonstrate curiosity, collaboration and the ability to deal with ambiguity especially in a start-up environment.

This role reports directly to the Telepharmacy Team Lead. 

A summary of the key responsibilities and requirements are as follows:

• Logging of cases that are seen via video consultation at Doctor Anywhere


• Packing the medications that have been prescribed by the doctor online


• Arranging for deliveries for medications


• Working closely with our operations team and delivery partners to ensure that medications are delivered smoothly and on time


• Ensuring that medications packed are correct 


• Assist the telemedicine lead in managing the inventory


• To carry out any other duties and responsibilities as assigned. 
  

About you 

• Able to work in on a shift basis, including overnight shifts, weekends and public holidays 


• Shift allowance is provided for overnight shifts


• Familiar with medication with prior experience working in a pharmacy/clinic setting


• Good Computer Literacy skills


• Attention to detail and meticulousness is a must


• Able to work in a team


• You have unquestioned integrity and high standards in the work you do


• Genuine curiosity and strong desire to continuously learn and grow


• Experience of working within a tech startup and hyper growth environment would be a bonus


• A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude, pragmatic, and able  to work independently when required


• Comfortable with ambiguity - we're a fast-growing business and there's always unchartered territories, which is part of the fun. You should be comfortable with it and understand that not everything is 100% defined all the time.
  

About Doctor Anywhere

Doctor Anywhere (DA) is a regional tech-enabled, omnichannel healthcare provider delivering care to 2.5 million users across 6 countries in Southeast Asia. Founded in 2017 with a mission to make healthcare simple, accessible, and efficient for all, DA leverages technology to enable individuals towards preventive, long-term health via holistic offerings including our telehealth app, physical clinics and pharmacies, mental wellness, specialist consults, and also an online health & wellness marketplace for supplements, healthy snacks, home-based health screening and vaccinations.

DA’s goal is to build a regional digital healthcare ecosystem, advanced by the 3,000 GPs and specialists within our regional network, over 1,000 corporate organisations, and 25 regional insurers we work with. Grounded in our motto “Keep Going, Keep Growing”, our team strives towards excellence, with innovation and collaboration at our core, and values diversity in perspectives brought by every member. Join us in our mission to transform Southeast Asia’s healthcare future!