Shipping & Logistics Specialist (Alliance Graphics)

About the Position

We are seeking a highly organized and detail-oriented Shipping and Logistics Specialist to coordinate and provide administrative support within the shipping and logistics department. The ideal candidate will have a strong background in logistics administration, an understanding of shipping processes, and the ability to handle documentation, inventory, and shipping coordination.

Responsibilities:

• Coordinate Sea Export & Import shipping matters according to client’s requirement.
• Respond to customer inquiries via calls, emails, and chat in a professional and timely manner.
• Work closely with our logistics partners & agents for international shipment schedules & arrangement of local transportation.
• Collaborate with our Sales team in freight inquiries and identifying new business opportunities. 
• Handle all export & import documentation & perform other duties as assigned.

Qualifications:

• Minimum GCE O level / Diploma Holder.
• 2 years of experience in logistics, shipping, or supply chain management
• Strong communication skills in English & Mandarin, both written and verbal (as candidate will need to liaise with both English and mandarin-speaking clients).
• Exceptional interpersonal and problem-solving skills.
• Proficient in MS Office (Word, Excel PowerPoint)
• Ability to work in a fast-paced and high-pressure environment.
• Detail-oriented and organized.
• Knowledge of international shipping regulations and import duties taxation processes is a plus.