SME & Product Lead for APAC

{"description": "Introduction

SME & Product Lead for APAC

SymphonyAI Financial Services is a leading provider of advanced AI-driven solutions for financial crime and compliance management. Our cutting-edge technology leverages artificial intelligence to deliver actionable insights, enhance decision-making, and drive operational efficiency.

As an industry recognised subject matter expert, the purpose of this role is to build, promote, represent and grow the knowledge and credibility of AI in the defined area of subject matter expertise. The role holder uses their knowledge, skills and experience to support sales to new and existing clients and to aid the future development and enhancement of AI's products and services for the FS market.

Job Description

Responsibilities

• Represent SymphonyAI externally to customer and industry stakeholders in order to promote and grow the credibility of SymphonyAI in the Financial Services markets in which it operates.
• Is media/speaker trained.
• Speaks and represents SymphonyAI at industry events.
• Speaks and represents SymphonyAI in press and media briefings/events.
• Produces White Papers and other similar reference collateral that demonstrate SymphonyAI's credibility and experience and which support the business' aims for growth.
• Engages with key client contacts as part of account engagement and stakeholder plans.
• Has a leading and current understanding of all aspects of their field of expertise and uses this to inform and develop the SymphonyAI FS business and its products and offerings.
• Supports New Business Sales and Account Managers in the pursuit of new business growth across both new and existing clients.
• Provides billable, direct revenue earning subject matter advisory and consulting to clients (min 40 days per calendar year).
• Contribute to quantified influenced pipeline or deal support metrics (e.g., influenced or % of strategic deals supported).
• Achieve ≥90% satisfaction score from Sales/Customer teams on SME support.
• Owns and maintains subject matter sales and promotional collateral stored and available within the BU knowledge repository.
• To gather and provide insight to aid the future development of the SymphonyAI FS business; strategy, plans, products, offerings and ways of working.
• Drive key strategic elements of the FS AI strategy, collaborating with a Global team.

Key Experience

• 10+ years in similar SME role in technology for risk & compliance, or, within financial services or similar sectors with responsibility for leading a financial crime function.
• Experience working in AML/CFT regulation is preferred, at national, supra-national or international level.

Capabilities

• Professional presentations, panels and round-table communication formats.
• Professional written communication for white paper, media or other forms.
• Media interviews and analyst engagements.
• Knowledge of the buying patterns and decision-making processes in financial services and related sector for risk and compliance technology.
• Experience with product management and resource planning in technology setting.
• Stakeholder engagement and management - across middle to senior management and government authorities (especially AML and AI regulators and policy makers).
• Strategic planning for accounts, markets (including entry) and partnering.

About Us

What we Offer

• Competitive salary and benefits package.
• Flexible hybrid working model.
• Opportunities for professional growth and development.
• Collaborative and inclusive work environment.
• Access to the latest technologies and tools.
• A chance to make a tangible impact on cutting-edge industrial AI solutions.

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 2,500 talented leaders, data scientists, and other professionals across over 30 countries.", "salary_raw": "Row(double=None, string=None)"}