Snr IT Analyst I

Responsibilities:

• Providing technical leadership in SAP modules and related change/ enhancement requests, in managing and review the applications design, development & testing


• Functional (Technical) and business knowledge sharing and leading the internal team by example. Ensure the team works according to agreed ASM procedures and process


• Investigate, scrutinize and recommend solutions to improve business processes, procedures and structures


• Manage Service Request and Incidents for assigned area, Problem Management if applicable


• Manage the Change/enhancement requests, provide accurate resourcing estimates, working closely with IT Business Partners to improve our existing system designs, and implement robust maintainable IT application solutions


• Participant and project manager / IT Lead for projects


• Hands-on configuration and gathering of business requirements.


• Create detailed functional and technical analysis & designs, perform unit testing and SIT, conduct UAT, regression test and release to production system


• Review and authorize SAP transport requests


• Keep IT Business Partner and Process owners informed of progress on new and enhancement requests


• Ensure that standards are adhered to for documentation, development, source control, testing methodology, and internal procedures

Requirements:

• Minimum total of 10 years’ experience in Human Capital Management process and solution (design, implement, and support) in BOTH SAP SuccessFactors (Talent suite like Performance/Goal management, Calibration, Compensation &Var. pay and Learning) and SAP HCM (PA/OM/TM/BIB Integration)


• Minimum 3 end to end implementations in SuccessFactors and SAP HCM solutions


• A must to have design and implementation experience in SuccessFactors Talent suite (Performance/Goal Management, Calibration, Succession, Career Development, Compensation & Variable Pay)


• Process and Functional knowledge in Recruit, Onboard to Hire experience


• Design and implementation experience in SuccessFactors Employee Central Core and Time Off, SAP HCM, Learning, People story, PA/OM/BIB Integration Management would be a bonus


• Process oriented thinking


• Strong oral and written communication skills.


• Strong leadership, ownership and personal drive to solve problems. Team player and able to guide and influence to achieve end goals


• Demonstrable experience of managing 3rd party support contracts and relationships


• Project management experience and able to structure and scope a project and to manage a project through to completion.


• Established experience in the orchestration of metrics/management reporting


• Ability to think strategically and at the same time be operationally hands-on when the circumstances desire

Key skills and personal characteristics:

• Fast Learner


• Results Driven: Ability to meet organizational goals and customer expectations. Inherent ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks


• Planning and Organizing: Effective at planning and managing own workload and ability to split time between reactive tasks and planned project work


• Analytical: Must be analytical and detail oriented yet, able to conceptualize end-state solutions


• Dealing with Ambiguity: Ability to work through issue when clear instructions are not provided


• Communications: Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts


• Customer Focus (internal): Able to anticipate and understand customer expectations, and ensure that customer requirements are met and expectations appropriately managed. Able to build solid relationships with team members and internal customers


• Building Coalitions: Ability to build coalitions internally and with service and technology partners to achieve common goals


• Building Relationships: Able to develop effective relationships with IT staff and external vendors


• Multi-task: Must be able to manage and support multiple projects simultaneously