Social Worker - Families with Young Children

Job Title

Social Worker / Case Worker — Children & Families

Organisation

Woodlands Social Centre

Employment Type

Full-time

Location

Woodlands, Singapore

Salary Range

S$3600-$4200

Job Description

Woodlands Social Centre is looking for a committed and compassionate Social Worker / Case Worker to join our children and families team. The role involves working with children, pre-teens, parents, and vulnerable families to provide casework support, family engagement, groupwork, and programme-based interventions.

The Social Worker will support families facing challenges such as caregiving stress, financial difficulties, child development concerns, family conflict, school-related issues, and social isolation. The role requires a practitioner who is child-centric, family-focused, trauma-informed, and able to work collaboratively with schools, community partners, volunteers, and other social service agencies.

This position is suitable for someone who believes in strengthening children and families through relational practice, structured assessment, intentional intervention, and community-based support.

Key Responsibilities

1. Casework and Family Support

• Conduct intake, needs assessment, risk assessment, and case planning for children and families.
• Provide case management support to families with multiple stressors, including financial, parenting, emotional, relational, and social support needs.
• Conduct home visits, family meetings, school consultations, and community-based engagement where necessary.
• Develop intervention plans with clear goals, follow-up actions, and measurable outcomes.
• Support parents and caregivers in strengthening parenting capacity, family functioning, and child well-being.
• Identify child protection, mental health, family violence, neglect, or safeguarding concerns and escalate appropriately according to agency protocols.

2. Work with Children and Pre-Teens

• Engage children and pre-teens through developmentally appropriate methods, including play, activities, conversations, and experiential learning.
• Support children in areas such as emotional regulation, resilience, peer relationships, school adjustment, self-esteem, and social-emotional development.
• Facilitate small group sessions, mentoring activities, and structured programmes for children from low-income or at-risk backgrounds.
• Monitor children’s progress and document observations, concerns, strengths, and developmental needs.

3. Parent and Family Intervention

• Facilitate parenting conversations, caregiver support sessions, and family strengthening activities.
• Help parents understand children’s emotional, behavioural, and developmental needs.
• Support families in improving communication, routines, boundaries, emotional safety, and parent-child relationships.
• Assist in planning and conducting family-based programmes, workshops, and group sessions.

4. Programme Support and Development

• Support WSC programmes such as children’s development programmes, family support initiatives, mentoring, befriending, and parent engagement work.
• Plan and deliver groupwork sessions, workshops, family activities, and psychoeducational sessions.
• Work with volunteers and community partners to support programme delivery.
• Assist in programme evaluation, attendance tracking, outcome reporting, and continuous improvement.

5. Documentation and Professional Practice

• Maintain accurate and timely case notes, assessment records, intervention plans, reports, and programme documentation.
• Prepare social reports, progress updates, and internal case summaries when required.
• Participate in supervision, case discussions, inter-agency meetings, and professional development.
• Uphold confidentiality, professional boundaries, safeguarding standards, and ethical social work practice.

6. Stakeholder and Community Collaboration

• Liaise with schools, Family Service Centres, Social Service Offices, healthcare providers, community partners, churches, volunteers, and other relevant agencies.
• Coordinate referrals and ensure families are linked to appropriate resources and support systems.
• Represent WSC professionally in inter-agency discussions and community partnerships.

Requirements

Essential

• Degree or Graduate Diploma in Social Work, Counselling, Psychology, Social Sciences, or a related discipline.
• Strong interest in working with children, pre-teens, parents, and vulnerable families.
• Able to conduct assessments, manage cases, and provide structured follow-up.
• Good interpersonal, engagement, documentation, and communication skills.
• Able to work independently and as part of a team.
• Comfortable with home visits, community-based work, and engaging families in different settings.
• Able to handle sensitive family situations with maturity, empathy, and professional boundaries.

Preferred

• Prior experience in social service, family work, children’s programmes, case management, counselling, youth work, or community work.
• Knowledge of child development, family systems, trauma-informed practice, parenting support, or safeguarding.
• Experience facilitating groupwork, workshops, or parent-child activities.
• Familiarity with Singapore’s social service landscape and community support schemes.
• Bilingual ability would be helpful for engaging families from diverse backgrounds.

Key Competencies

• Child-centric practice
• Family engagement
• Case assessment and case management
• Risk identification and safeguarding
• Parent support and psychoeducation
• Group facilitation
• Community collaboration
• Reflective practice
• Documentation and report writing
• Emotional resilience and professional maturity

Working Hours

• Full-time position.
• Some evening or weekend work may be required for family programmes, community events, home visits, or parent engagement sessions.
• Time-off arrangements will be provided in accordance with WSC’s HR policies where applicable.

Why Join WSC?

At Woodlands Social Centre, you will be part of a mission-driven team that works closely with children and families in the community. We believe in building resilience, strengthening family relationships, and creating safe developmental spaces where children and parents can grow.

This role offers meaningful frontline practice, professional supervision, exposure to both casework and programme intervention, and the opportunity to shape community-based services for children and families.