Social Worker (Social Investigation)

1. Assessment (Social Investigation)

• Schedule investigation interviews promptly with the Intake Centre and client.
• Interview the client and relevant persons / stakeholders to make a reasonable and fair assessment of the client.
• Prepare the social investigation report for vetting by the supervisor.
• Right site the client to a community setting or welfare home within the DPA (30-day timeframe).

2. Casework

A. Engagement & Assessment

• Develop professional & engaged relationships with clients and other key service stakeholders (e.g. Family Service Centres (FSCs), Social Service Offices (SSOs), Ministry of Social and Family Development (MSF), etc.)
• Conduct mentoring sessions for all assigned clients as per the service model requirements.
• Conduct needs assessment and risk assessment for complex cases and refer to the relevant agencies for intensive case management.
• Co-manage complex cases with the relevant agencies regularly.

B. Case Review & Documentation

• Prepare social reports / case recordings following the requirements of New Hope CS and ensure documentation is in place.
• Ensure the database is timely updated.
• Consistently collect relevant documents from clients to prepare for submission to the funder at the end of the contract period.
• Meet the deadline for submission of reports.

C. Supervision

• Attend individual and group supervision as scheduled regularly.
• Meet the supervision hours required by the funder

3. Candidate Requirements

Technical Competencies:

• Degree in Social Work or Post-Graduate Diploma in Social Work from an accredited institution
• Accredited as a Registered Social Worker with SASW
• At least 2 years of Social Work / Case Management experience is preferred.

Core Competencies:

• Strong interpersonal and communication skills
• Understand the principles of engaging and working with vulnerable families and individuals
• Case management and casework knowledge and skills
• Good report-writing skills
• Willing to work with the homeless and destitute

This job description intends to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.