Social Worker/Case Worker

Role & Responsibilities

• Casework and Counselling

o To identify and assess risks inherent in cases by integrating a range of information.

o To use professional tools and working templates to guide staff in case assessment and case planning

o To represent the centre in its advocacy efforts for vulnerable families, with the aim of advocating for these families to have access to equal opportunities through collaborative practice with community partners

• Groupwork and/or Community Work

o To participate in client/community assessments, group/community work processes and specialized intervention strategies

• Operational Managerial Skills (Operational Processes, Policies and Protocols)

o To support the Assistant Senior / Senior / Lead Professionals in the implementation of centre’s operational and practice protocols, processes and policies

o Undertake any other duties assigned by the Head of Centre

Qualifications, Competencies & Experience

• Minimum Bachelor’s Degree in Social Work or Post Graduate Diploma in Social Work from an accredited institution / Degree in Counselling, Psychology, Social Work from an accredited institution
• Inclination towards research and planning is an advantage
• Core competencies
• Possess relational skills to effectively network with government agencies, churches and community partners to place the agencies and the organization in good standing for the benefit of clients.
• Ability to understand client groups and manage risk and protective factors
• Ability to demonstrate reflective practice
• Ability to engage stakeholders and partners
• Knowledge and application of SASW code of professional ethics and Code of Social Work Practice
• Knowledge of systems and availability of resources with a view to represent clients’ needs
• Knowledge and ability to empower clients to access needed resources
• Ability to identify available resources, social gaps and conduct relevant analyses
• Possess cultural understanding and social sensitivity
• Technical Competencies
• Competent in MS Office skills
• Office environment; home visit may be necessary