Software Manager, Platform and Game Delivery

LAI Games is an arcade experience company that connects people with games. Our vision is to reinvent the arcade industry by creating an arcade experience ecosystem that consists of physical arcade games and location-based VR games and social interaction games. Our team members have the opportunity to contribute across a broad range of unique and innovative projects that connect, engage, and delight players across physical and virtual worlds.          

LAI games is growing, and we want to expand our service offerings to our customers. Customers can have remote access to the software management of their games, we are able to cooperate with them on the operation and maintenance of these games and they can also access to comprehensive use-data of their games for data analysis.

Role Overview

We are seeking a hands-on Software Manager, Platform and Game Delivery to lead a cross-functional team spanning Software Product Management, Frontend, Backend, and QA. This role combines technical leadership, system architecture ownership, and people management to deliver scalable, secure, and high-quality software products.

You will be responsible for shaping the software product roadmap, driving engineering excellence, and ensuring the delivery of a sustainable platform that supports thousands of machines globally.

Key Responsibilities

Technical Leadership & Architecture

• Act as the Software Technical Lead, owning the design and evolution of a cloud-based infrastructure serving thousands of active machines worldwide


• Ensure system scalability, reliability, security, and performance


• Drive adoption of modern technologies and architectural best practices to meet evolving business needs


• Oversee the full Software Development Lifecycle (SDLC), from design through deployment and post-launch support

Product & Delivery Ownership

• Own and execute the software product roadmap in alignment with business goals


• Collaborate with Product, Engineering, and Operations teams to translate business requirements into technical solutions


• Ensure timely and high-quality delivery of features and enhancements
  Provide Level 3 (L3) support for core infrastructure post-launch

Engineering Excellence

• Define and enforce coding standards, secure coding practices, and development guidelines


• Establish and maintain robust CI/CD pipelines, automated testing, and quality assurance practices


• Ensure proper code ownership, version control, and backup strategies


• Drive continuous improvement in development processes and engineering productivity

People Management & Leadership

• Lead, mentor, and grow a high-performing product owner, developers and QA


• Conduct code reviews, provide technical guidance, and support career development


• Foster a culture of collaboration, accountability, and continuous learning


• Support hiring, onboarding, and retention of top engineering talent


• Promote upskilling and professional growth within the team

Qualifications & Experience

• 7+ years of Software Engineering experience


• 3+ years of experience as a Technical Lead or a Software Manager, with a proven track record of mentoring and coaching engineering teams across multiple functions (Frontend, Backend, QA, etc.)


• Proficiency in both frontend and backend technologies.


• Solid experience in designing and architecting systems


• Experience building and scaling systems in production


• Excellent verbal and written communication skills


• Familiarity with DevOps practices, including CI/CD pipelines and containerization (e.g., Docker, Kubernetes).


• Hands-on experience across the full SDLC, ideally across multiple projects or products


• Experience developing Windows-based applications and working with the Windows operating system


• Familiarity with at least one major cloud platform (AWS, Azure, or Google Cloud)


• Strong understanding of secure software development practices and modern DevOps methodologies


• Excellent problem-solving skills with a resourceful and proactive mindset


• Passion for learning and adopting new technologies

Preferred Attributes

• Hands-on leader who can balance technical depth with people leadership


• Strong communication skills with the ability to align technical and non-technical stakeholders


• Experience managing globally distributed systems or products


• Commitment to building scalable, maintainable, and secure platforms