Solutions Consultant (Printer/5.5KAWSVB) (ID:606760) - with Great Benefits

Our client, a well-known company is looking for candidates for the position of  Solution Consultant. 


RESPONSIBILITIES
 

• Study and evaluate solutions, products, and technologies from company.
• Carry out trial and testing and prepare report on trial.
• Present trial finding and recommendation.
• Prepare and setup demonstration.
• Conduct demonstration and share and train staff and affiliates in the solutions, products, and technologies.
• Liaise with counterparts on the performance of the solutions, products, and technologies.
• Study and evaluate solutions, products, and technologies from partners and vendors.
• Carry out trial and testing.
• Prepare report on trial.
• Present trial finding and recommendation.
• Prepare and setup demonstration.
• Conduct demonstration and share and train staff and affiliates in the solutions, products, and technologies.
• Sales Engagement by gathering objectives, used cases and requirements of prospects and customers.
• Assess used cases and requirements.
• Propose technical solutions.
• Prepare quotations, writeup and diagrams on the proposed technical solutions.
• Present technical solutions.
• Reply to technical queries.
• Marketing Promotion by providing technical advisory on marketing initiatives.
• Participate in marketing outreach activities.
• Install and configure software applications, IoT devices, networking appliances.
• Update status and progress, issues and risks.
• Work with other stakeholders to ensure successful implementation and resolution.
• Prepare and conduct user training and operation materials.
• Troubleshoot and resolve technical issues during and post-implementation.
• Liaise with customers and other stakeholders on the implementation of the solutions, products.
• Update status and progress on implementation.
• Communicate issues and risks relating to implementation.
• Monitor and report on regional implementation.

REQUIREMENTS

• At least a bachelor degree in Information Technology, Computer Science or a related field is required
• At least 3 years of experience in installing, configuring and troubleshooting network appliances and video related products, preferably in Audio/Video and Professional Video Solutions industry
• Proven work experience as a Technical Support Engineer or similar role
• Extensive experience in resolving IT queries and issues.
• Ability to diagnose and troubleshoot technical issues.
• Good understanding of computer systems, networks, android devices, security, data privacy and other tech products

Registration No.: No. R22104816 (Desmond Kok Zhenbin)
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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