Solutions Engineer | Singapore | Remote | Expressions Of Interest

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

• Joining a high growth team working together to solve technical and customer problems the right way


• Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers


• Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility


• Deliver product and technical presentations to potential and existing customers


• Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape


• Drive product conversations based on need and problems learned during customer interactions


• Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material

• We are not necessarily looking for people with previous solutions/sales engineering experience! We are building a team with diverse experiences and backgrounds so if you are up for a challenge and looking to make a pivot in your career, we’d love to hear from you!


• Your job duties will be varied and complex and will require strong judgment, collaboration, and leadership


• We are a remote-first company so you would need to learn to work and collaborate with an international team


• You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products


• You will love solving technical challenges and thrive on bringing creative solutions to our customers


• You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table! 


• You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!


• Familiarity and hands on experience with OSS project & SRE / Devops practices


• Professional fluency in Thai and English


• Must be located in Singapore


• Must have Permanent Residency or Citizenship.

• Experience with Open Source technologies, or in the Metrics/Monitoring space is an advantage


• Experience with sales methodologies like MEDD(P)ICC is a plus!

In Singapore, the OTE compensation range for this role is $193,000 -$245,000 SGD. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.