Sr Mgr, Quality

Job Summary 

We are seeking a detail-oriented, hands-on, and results-driven Quality Manager to lead and manage the Quality function within a fast-paced manufacturing environment. This role is responsible for overseeing day-to-day quality operations, supporting manufacturing projects and warranty services, and driving continuous improvement initiatives. 

The ideal candidate will have strong leadership capabilities, solid experience in quality management systems (ISO9001/ISO14001), and the ability to collaborate cross-functionally to ensure high standards of quality and compliance. 

Key Responsibilities 

• Lead and manage the overall Quality function, including compliance with ISO9001 and ISO14001 standards  

• Oversee and manage internal audit programs to ensure full compliance with quality management systems  

• Drive continuous improvement initiatives to meet regulatory and quality standards  

• Manage and develop a team including Engineers, Supervisors, Team Leaders, and Associates  

• Coordinate cross-functional activities to ensure company quality standards are consistently met  

• Monitor performance metrics and produce statistical reports (e.g., KPIs, quality metrics, customer satisfaction)  

• Ensure accurate maintenance of quality documentation, records, and audit results  

• Conduct root cause analysis and implement corrective actions using methodologies such as 8D  

• Collaborate with Manufacturing, Engineering, and other business units to support operations and new initiatives  

• Partner with department leaders to drive goals, improve processes, and resolve quality issues  

• Develop standardized procedures and ensure alignment across departments  

• Provide training, tools, and guidance to support quality awareness and compliance  

• Ensure adherence to all regulatory and quality requirements across operations  

• Support production planning to meet delivery timelines from a quality perspective  

• Manage internal and external audit findings, ensuring timely resolution of non-conformities  

• Provide strategic input on quality-related matters, including planning, staffing, and process improvements  

• Ensure adequate resources are in place to meet business needs  

• May be  to provide support outside of normal working hours and travel as needed  

Requirements 

• Bachelor’s degree in Quality Management or a related field (or equivalent experience)  

• Minimum 7 years of experience in a company-wide Quality Management role  

• Strong experience in a manufacturing environment  

• In-depth knowledge of ISO9001, ISO14001, and quality compliance standards  

• Proven experience managing audits and regulatory compliance  

• Strong leadership experience managing diverse teams  

• Experience working in a fast-paced, customer-focused environment 

Skills & Competencies 

• Strong leadership and team management skills  

• Excellent communication and stakeholder management abilities  

• Ability to work cross-functionally across all levels of the organization  

• Strong analytical and problem-solving skills  

• Proficiency in root cause analysis methodologies (e.g., 8D)  

• Ability to develop and deliver effective presentations (e.g., PowerPoint)  

• Strategic thinking with the ability to contribute to long-term business goals  

• Strong organizational, planning, and project management skills  

• Experience in resource and budget planning