Staff/ Senior Product Manager, Ecosystem

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across more than 37 locations around the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

This role is based in Shanghai, Hong Kong or Singapore.

Responsibilities:

This role will lead Airwallex’s Ecosystem product, building a thriving and open ecosystem for both Airwallex customers and partners. You will lead high-impact initiatives from ideation to delivery that 1) enable our customers to access and set up essential software integrations to  enhance their financial workflows and business operations, and 2) empower our partners to seamlessly integrate and scale their businesses with Airwallex. You will interact with all parts of the Airwallex product and your work will directly impact Airwallex’s ability to achieve its strategic goals and unlock key customer segments for growth.

• Define and lead the product strategy, roadmap and OKRS for ecosystem integrations and partnerships to serve Airwallex end customers and partners

• Work closely with various Partnerships teams (Strategic Partnerships, GTM Partnerships, and Channel Partnerships), Sales, and Strategy to prioritize initiatives with the greatest impact for growth

• Lead a team of engineers and work with Design and other product domains to deliver integration initiatives while advocating for the best user experience

• Partner with Developer Experience on providing a best-in-class experience for partners building their integrations

• Iterate quickly on new product launches, feature enhancements, and user feedback from customers and partners

Who you are

• Strategic thinker with an interest in the commercial impact of product

• Customer-oriented and focused on great user experiences

• Comfortable working with many different internal stakeholders (commercial, strategy, and other product teams) and external stakeholders (partners)

• Able to prioritize initiatives across different strategic goals and customer types

• Self-starter who thrives on taking ownership and moving ideas to reality in short periods of time in a high-growth environment

• Close attention to detail and ability to structure complex problems and inform decisions with data and first-principle insights

• Strong understanding of technical concepts and able to engage effectively with own developers and partner developers

• Excellent communication skills

• Flexibility to work across multiple time zones

• Experience in product management and/or engineering

• Experience in a fintech, technology or marketplace company

• Specific experience building ecosystem integrations and working closely with Partnerships

• Speaking Chinese is a plus as the engineering team is based in Shanghai

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.