Store Manager, Retail - Join a Market Leader

Job Purpose

A Retail Manager is responsible for overseeing the daily operations of a retail establishment, ensuring its smooth functioning, and maximizing profitability. The specific duties and responsibilities of a Retail Manager may vary depending on the size and type of the retail business, but generally include the following:

Store Operations:

• Manage and supervise all aspects of the store's day-to-day operations.
• Ensure the store is clean, organized, and well-maintained.
• Monitor and manage inventory levels to prevent stockouts or overstock situations.

Sales and Customer Service:

• Drive sales and achieve revenue targets by developing and implementing effective sales strategies.
• Train and motivate sales staff to provide excellent customer service.
• Address customer inquiries, concerns, and complaints in a timely and satisfactory manner.

Staff Management:

• Recruit, hire, train, and evaluate store staff.
• Create work schedules and manage staffing levels to ensure adequate coverage.
• Conduct performance reviews and provide feedback to employees.

Visual Merchandising:

• Oversee the arrangement and display of products to optimize sales and create an attractive shopping environment.
• Implement merchandising strategies to highlight promotions and featured products.

Financial Management:

• Develop and manage budgets, including sales goals and expense targets.
• Monitor financial transactions, such as sales, returns, and discounts.
• Implement cost control measures to maximize profitability.

Marketing and Promotions:

• Collaborate with marketing teams to plan and execute promotional events and advertising campaigns.
• Implement strategies to attract and retain customers, such as loyalty programs.

Inventory Management:

• Implement inventory control procedures to optimize stock levels and minimize losses.
• Conduct regular inventory audits to ensure accuracy.

Compliance and Security:

• Ensure the store complies with relevant laws, regulations, and company policies.
• Implement security measures to prevent theft and maintain a safe environment for customers and employees.

Reporting:

• Generate and analyze sales reports, financial statements, and other relevant data.
• Provide regular reports to upper management on the store's performance.

Training and Development:

• Provide ongoing training and development opportunities for staff to enhance their skills and product knowledge.

Community Engagement:

• Build and maintain positive relationships with the local community to enhance the store's reputation.