Student Management Support Officer

Key Responsibilities

• Support the Student Development Team (SDT) in student management and case management matters.
• Supervise students in holding rooms, detention, and in-school suspension programmes.
• Assist with student interviews, statement-taking, and case documentation.
• Support selected students with additional needs (SwANs).
• Review CCTV footage and maintain case management records.
• Conduct regular patrols of school premises and surrounding areas to ensure student safety and discipline.
• Support school events, excursions, and operational activities as required.
• Perform other duties assigned by school leaders.

Requirements

• Prior experience in a school environment, youth work, security, social service, or related fields preferred.
• Strong rapport-building and communication skills with teenagers.
• Ability to remain calm and professional in challenging situations.
• Good investigative, observation, and organisational skills.
• Team player with a genuine passion for supporting and guiding youths

• Dynamic school setting with opportunities to make a positive impact on students' development and well-being.

Duration/Working hours:

1 year contract (Jul 2026 to Jun 2027)

• Mondays to Thursdays: 8am to 5pm, inclusive of 1hr lunch break
• Fridays: 8am to 4:30pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays
• However, there could be school events on Saturdays, or extending to later part of the evening, for which all staff involved would be required to support accordingly.

** We regret to inform only shortlisted candidates will be notified.