Superintendent (Operations)

OVERALL SUMMARY

The function is to manage the marine operations activities of vessels to achieve a safe & efficient carriage of cargoes, consistent with:

- Our customer satisfaction and

- Our responsibilities towards the health and safety well-being of our ship staff and the environment.

KEY AREAS OF RESPONSIBILITY

• Comply with terminal and port rules and regulations and other marine industry mandatory rules & regulations.
• Advice and assist Master in the preparation for Terminal Inspections.
• Support the chartering desk and Master with information required for questionnaires, loadable and bunker requirements
• Responsible for ensuring vessel’s readiness to load the nominated cargo. To give tank cleaning advice to the Master in this regard
• Master to be assisted with compliance with the port/terminal expectations and regulations and other marine industry mandatory rules & regulations.
• Research, study and review new and sensitive ports / terminals. Communicate port information to vessels, if necessary.
• Provide Master with advice and confirm agreement / compliance with regard to the operational terms of the Charter Party (C/P).
• Fill in chartering questionnaires and confirm Master’s calculated loadable.
• Monitor vessel progress during voyage, including warranted loading quantities to optimize stow plan, weather and/or optimize the routing in compliance with CP, speed, bunker consumptions, heating requirements, and final discharge.
• Ensure time chartered vessels comply with C/P requirements and warranties.
• Review load and discharge plans for all spot & time-chartered vessels (if necessary).
• Evaluate and negotiate with agents and approval of proforma disbursement.
• Review and approve supply of bunkers stemmed by bunker team to ensure there is sufficiency of bunker to perform the voyage (in addition to fresh water); arrange de-slopping if required.
• Responsible for ensuring vessel’s readiness to load the nominated cargo. To give tank cleaning advice to the Master in this regard.
• Arrange weather routing advice for vessels as necessary.
• Assist the Masters with selecting the most appropriate routing for the voyage, in compliance with the CP.
• Review load and discharge plans for all spot & time-chartered vessels (if necessary).
• Evaluate and negotiate with agents and approval of proforma disbursement.
• Alert Manager/Assistant Manager regarding operational problems being encountered by the vessel during the voyage and update the progress of the voyage as necessary.
• Provide timely advice to Charterers on vessel’s movements for customer satisfaction.
• Attend to customer’s complaints and feedback promptly.
• Research, study and review new and sensitive ports / terminals. Communicate port information to vessels, if necessary.
• Ensure proper accounting of costs involved in the conduct of the voyage.
• Ensure disbursement (both voyage and owners) are properly accounted and funded.
• Monitor, review and analyze vessel performance and follow up with under- performing ships.
• Manage, coach and motivate Operation Executive / Senior Executive to perform on the job.
• Conduct operations briefing in office (when assigned) for Senior Officers before they join vessels.
• Assist to address and verify gaps as highlighted in NCR, inspections with special attention to MOC / Charterer requirements.
• Plan, attend and report findings pertaining to routine inspection / audit assignments to vessel.
• Coordinate with SQV with regard to any implementation of quality, health, safety and environmental initiatives.

QUALIFICATION / EXPERIENCE

• Certificate of Competency (Master Class 1)
• 6 months command experience on relevant type of vessel or 3 years’ experience as a Chief mate on relevant type of tankers or 2 years’ shore experience as a Superintendent
• Good negotiation skills
• Incident / Investigation and reports making ability.
• Sire / Navigation audits skills.