We are seeking an enthusiastic Support Engineer (Systems) (Contract) to join our dynamic team at M1 Limited in Jurong East, West Region.
Growing your career as a Contract/Temp Support Engineer (Systems) (Contract) is an incredible opportunity to develop key skills.
If you are strong in critical thinking, adaptability and have the right experience for the job, then apply for the position of Support Engineer (Systems) (Contract) at M1 Limited today!
Roles & Responsibilities
Key Responsibilities
Technical Support
- Support IT infrastructure (PCs, physical and virtual servers, storage, network, on-premises and cloud) i.e. systems provisioning, installations, configurations as well as monitoring and maintenance.
- Provide L2 technical support and advice to users on systems-related issues or queries.
- Perform systems administration/maintenance and works toward continuous optimization of systems performance.
- Standby with on-call availability with varied shifts including nights, weekends and holidays.
- Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentation Cross group collaboration
- Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed
Qualifications/Experience/Knowledge
- Diploma/Degree or equivalent
- Min. 2-3 years of experience preferred.
- Technical knowledge infra stacks i.e. x86, Unix, storage and backups, networks, security, desktops/laptops/devices, servers
- Knowledge of OS – Linux, Windows OS, Mac OS, and Servers Operating Systems.
- Knowledge of Virtual Machines – VMware, Hyper-V
- Knowledge of Cloud – AWS, Azure, M365, Microsoft Intune, Alibaba, Huawei.
- Knowledge of network architecture and security, routers, switches, provisioning, firewalls, and security
- Possess problem solving skills and able to prioritise and manage multiple tasks.
- Demonstrated verbal, written communication and interpersonal skills with stakeholders.
Benefits of working as a Support Engineer (Systems) (Contract) in Jurong East, West Region:
● Unlimited Growth Potential
● Advancement opportunities
● Advantageous package