System Management Specialist

Our esteemed client, an established MNC, is searching for a System Management Specialist:

Job Responsibilities

• Manage and maintain internal systems and servers in a secure, stable, and efficient manner.
• Ensure compliance with audit and security standards for system configurations.
• Coordinate with vendors for system licensing and hardware maintenance renewals.
  
• Handle system troubleshooting, recovery actions, and root cause analysis.
• Address day-to-day user support issues (server, network, PC, user accounts).
• Prepare and maintain system documentation such as runbooks, inventories, and ID management lists.
• Collect and report access logs and system performance logs monthly.
• Identify and recommend improvements for system stability and performance.
• Analyse functional requirements and implement system changes based on established guidelines.
• Collaborate with team leads to ensure alignment between system configuration and design standards.
• Maintain accurate operational documentation and ensure records are up-to-date.
• Communicate effectively within the team and across departments.
• Escalate technical issues appropriately and follow up with resolution plans.
• Contribute to continuous improvement initiatives and knowledge sharing

Job Requirements:

• Bachelors degree in Information Technology, Computer Science, or a related field.
• Minimum 3 years experience in IT operations and maintenance, especially in the banking or finance sector.
• Proven experience in managing and building Windows server systems (Mandatory).
  
• Strong understanding of ITIL practices.
• Proficient in Microsoft 365 applications (SharePoint, Teams, Forms, OneDrive).
• Hands-on experience with infrastructure tools (e.g., backup solutions, monitoring systems, antivirus, job schedulers).
• Familiar with network configurations (ACL, firewall rules).
• Tier-3 level IT support knowledge (root cause analysis, advanced troubleshooting).

Additional Information:

• Salary: Up to SGD 8,500 + AWS +VB (1 - 2 Months)
• Working Location: Tanjong Pagar
• Working Hours: 5 Days Work, Monday to Friday, 9am - 6pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

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