Team Leader (The Line)

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for Team Leader (The Line) to join our team!

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  Supervise daily front-of-house operations during breakfast, lunch, or dinner service

  
  


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  Lead and guide the service team to ensure smooth and efficient buffet service

  
  


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  Greet and assist guests, manage seating, and handle special requests or feedback

  
  


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  Ensure buffet stations, dining areas, and tables are clean, well-stocked, and orderly

  
  


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  Coordinate with the kitchen and stewarding team to ensure food replenishment and cleanliness

  
  


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  Train and support new or junior staff on service standards and procedures

  
  


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  Assist in managing staff schedules, attendance, and daily briefings

  
  


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  Monitor guest flow and help manage queues during peak periods

  
  

Requirement:

• 2–4 years of F&B experience, preferably in buffet or high-volume restaurant operations