Team Leader - Urgent Position

Senior Project Manager
Singapore Office

TouchPoint is a market leader in loyalty, rewards and engagement initiatives for the hotel and hospitality industries, working with market leading brands including Marriott International, Mandarin Oriental and IHG. 

We are currently looking for a Senior Project Manager to join our Singapore office and to take charge of day to day sales and support operations. The role reports directly to the Managing Directors based in Hong Kong, and key responsibilities include: 

• Overseeing 4+ hotel loyalty projects in Singapore.
• Managing and supporting (a) an experienced 10+ outbound call centre sales team and (b) a competent 3+ administration and support team.
• Preparation of (a) internal performance reports for TouchPoint management and (b) external performance reports for hotel clients.
• Regular meetings with hotel management to discuss project performance and explore customer acquisition and F&B marketing initiatives. 
• Providing strong leadership to the Singapore team.

The ideal candidate for this role will bring the following skills to the role:

• A good understanding of 5 star hotel operations
• Experience in managing people and teams
• Professionally presented
• A great oral and written communicator
• Energetic, self motivated and highly dependable
• A master of multitasking