Technical Support Engineer

Want to be part of a fun and exciting team in one of the fastest growing IT companies in Indonesia ? Xtremax is an established IT company that provides IT services such as website development and design to government agencies and private companies to help them transform their digital experience. We are expanding and actively looking for an experienced and highly motivated individual for the Technical Support role.

Responsibilities: 

• Monitoring Alert of Website Down & Data Entry 
• Incident Handling and Incident Report Management 
• Communicate with respective Account Executives, Infra, and Developers 
• Support NOCs
• Assist CWP's Service Desk, incident of infrastructure, and portal 

• Able to speak and write in English. 
• Preferable skill and experience: 
• Has working experience in Customer Service 
• Understand basics of IT 
• Passionate in Customer Service 
• Have an eagerness to learn new things. 
• Must be able to work during the night shift. 
• Preferably majoring in IT or English Literature 
• Fresh graduates are welcome to apply
• Only Singaporean / Singapore Permanent Resident May apply