Telesales, Campaign Executive (Office hours, Insurance, North East)

Location: East

Working Hours: Mon – Fri: 8.30am to 6.30pm

Duration: 12 months contract (convertible / renewable)

Salary: Up to $3000 per month + KPI Achievement Incentive + completion bonus

Job Description:

•      •    To promote and conduct Telemarketing sales for general insurance products over the phone to new and existing customers

•           To upsell/cross-sell the company’s products and services proactively when opportunity arises

•           To understand customer’s needs and make appropriate product recommendation 

•           To achieve Key Performance Indicators including sales, quality and operational standards.

•           Consistently maintaining our highly ethical and professional approach to all current and prospective clients

•           To resolve customers’ problems, feedback and complaints by applying appropriate skills 

•           To feedback customer’s concerns to Team Manager for improvement 

•           To maintain amicable working relationship with Call Center colleagues and business partners 

•           To assist ad hoc initiatives / projects when required by management

Requirements:

•       BCP/PGI certification preferred

•       Min Nitec holders

Only shortlisted candidates will be notified.