Key Responsibilities:
Route feedback to the correct department accurately and promptly
Respond to public feedback in a professional and timely manner
Contact members of the public to clarify feedback when necessary
Requirements:
A Levels, Diploma, or Degree
Experience in feedback management or triaging is an advantage
Able to commit for a minimum of 6 months (maximum 12 months)
6 months contract (Immediate)
42 hours per week
** We regret to inform only shortlisted candidates will be notified.
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