Temp HR Shared Services - Senior Executive Assistant - Up to $3,200/West - [NIC] - Hiring Urgently

Location: Jurong East
Pay: Up to $3,200
Duration: 5 months
Working hours: Mon - Fri, 8.30am - 6pm

Responsibilities:
· Support HR-related inquiries received from employees via phone calls and email.
· Manage the inquiries using available system, this includes logging of the cases received, re-assigning to other teams where the inquiries cannot be answered by HR Support Centre, to closure within SLA.
· Create and maintain HR-related frequently-asked questions (FAQs) on the intranet and HR chatbot.
· Participate in activities to promote the services of HR Support Centre, such as the design of posters and roadshows.
· Identify potential areas of improvement and be part of the team to develop suitable solutions to improve productivity, enhance work quality or meet service delivery gaps.

Requirements:
· Diploma in Human Resource or Business-related discipline.
· Comfortable with the use of Microsoft Office applications.
· Minimum 1 year of relevant experience.
· Open to changes in job portfolio within HR shared service team due to re-organisation, resource allocation re-prioritisation and demonstrated strengths and growth potential.

Only shortlisted candidates will be notified.

Nicole Lum 
Outsourcing Team
RecruitFirst Pte Ltd E.A. 13C6342