We are looking to hire a strategic [URGENT] Relationship Officer - Call Centre to join our knowledgeable team at BEAUTIFUL MUM 2.0 PTE LTD in Tai Seng, North-East Region.
Growing your career as a Full time [URGENT] Relationship Officer - Call Centre is an unparalleled opportunity to develop vital skills.
If you are strong in time management, people management and have the right aptitude for the job, then apply for the position of [URGENT] Relationship Officer - Call Centre at BEAUTIFUL MUM 2.0 PTE LTD today!
Job Responsibilities:
- Responsible for pre-sales enquiries, sales, post-sale customer service and on-going customer relationship management.
- Reach out to existing and potential customers to present our product and service offering.
- Communicate with customers to understand their requirements, needs and address any questions or issues customers may have.
- Offer solutions based on clients’ needs and capabilities.
- Managing customer’s enquiries or policies in order for existing customers to remain satisfied with company products and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts provided by the company as a guidance to drive sales and respond to customer rejections.
- Gathering and documenting customer information, purchases and call outcomes in the designated CRM or tracking tools.
- Well versed of insurance products and services.
Job Requirements:
- Minimum Diploma/ GCE ‘O’ level with at least 1 year of relevant work experience doing outbound sales preferably in Call Centre environment.
- Energetic, outgoing personality and sales oriented.
- Independent and a fast leaner with initiative
- Able to converse fluently in English.
- Team player with excellent interpersonal and communication skills
Working Hours & Benefits:
- Location: Tai Seng (Beside MRT)
- Monday - Friday (10am - 7pm, 1 hour lunch)
- Attractive remuneration package, monthly salary and commission based on sales, annual leave entitlement etc.
If this role speaks to you, apply now to speak with us!
Benefits of working as a [URGENT] Relationship Officer - Call Centre in Tai Seng, North-East Region:
● Company offers great benefits
● Advancement opportunities
● Generous Compensation