Venue Manager (Freelance)

Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. 

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? 

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience? 

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

Fever is looking for a Venue Manager for the launch of our newest immersive experience in Singapore.

Unlike traditional entertainment, our interactive experiences utilize technology and innovative thinking to create something considered by some as a show in itself. You will run and manage our the venue as an independent operator on-site, with the potential to eventually oversee other growing attractions in our local portfolio as our presence scales. We are looking for a highly self-motivated leader who is passionate about live entertainment, comfortable working autonomously, and dedicated to making our experiences unforgettable for everyone.

The Venue Manager is responsible for ensuring a high level of service to every guest that walks through our doors, taking full personal ownership of the live experience.

This role is responsible for independent on-site operations, managing basic local scheduling, ensuring health and safety guidelines are followed, and keeping the upkeep/maintenance of the attraction and the building itself to a premium standard at all times.

Requirements

The Venue Manager must be able to:

• Act as the primary duty manager and solo operator for the building


• Work highly independently, taking full ownership of the end-to-end guest journey 


• Promote and maintain the highest standard of customer service through direct, high-energy hosting and guest interaction


• Publicly represent our attraction partners and the venue in a prepared and professional manner


• Demonstrate practical use of Excel and Word for basic administrative tasks


• Be highly confident and competent in the use of basic technology, with the ability to troubleshoot game systems, AV, and tech elements on the spot


• Support, onboard, and coordinate backup staff or a direct assistant as needed to ensure continuous operational coverage


• Undertake any other daily duties required to ensure the smooth, seamless running of the venue


• Be comfortable with assessing risk and able to manage building safety and security independently


• Be comfortable managing local expenses and taking financial responsibility for the day-to-day site budget


• Demonstrate a highly proactive, hands-on, and self-reliant approach to every working day


• Demonstrate the ability to coordinate and host live, fast-paced event experiences