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VP, Operation Planning & Operational Processing Risk Management, OMO - SMBC

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Job Description - VP, Operation Planning & Operational Processing Risk Management, OMO - SMBC

Additional headcount to strengthen the APAC operations planning function.

Responsibilities

Regional Operations & Governance:
  • Lead initiatives to improve operational efficiency and effectiveness across the APAC region
  • Develop and implement standardized operational procedures and frameworks for overseas offices
  • Strengthen regional governance in line with Head Office policies and standards
Head Office Alignment & Liaison:
  • Act as a primary liaison between APAC offices and Japan Head Office, ensuring alignment of strategy, execution, and governance
  • Interpret Head Office policies, internal rules, and expectations, and translate them into actionable guidance for overseas offices
  • Represent regional perspectives while maintaining credibility and trust with Head Office stakeholders
Risk Management & Compliance:
  • Support regional compliance initiatives by working closely with Risk Management, Compliance, Legal, and Audit functions
  • Contribute to the enhancement of Operational Risk Management practices, including Third-Party Risk Management (TPRM), outsourcing governance, and processing risk control
  • Coordinate responses to Head Office audits, internal inspections, and regulatory-driven initiatives where Japan Head Office involvement is required
Cross-functional & Regional Coordination:
  • Collaborate with IT, Operations, Risk, Legal, Compliance, and business teams across multiple jurisdictions
  • Facilitate alignment among stakeholders with differing priorities, ensuring timely execution of strategic initiatives
  • Serve as a central coordination or secretariat function for region-wide or Head Office-driven projects
Requirements
  • Bachelor's degree in business, finance, economics, or a related discipline
  • Approximately 10-15 years of experience in banking, financial services, or a closely related industry
  • Solid hands-on experience in operations planning, governance design, process improvement, or regional project coordination
  • Experienced in liaising with Japan-based Head Office, with involvement in:
    • Formulation, interpretation, or implementation of Head Office policies, frameworks, or internal rules
    • Coordination with multiple Head Office control functions (e.g. Operations Planning, Risk Management, Compliance, Audit, IT governance)
  • Demonstrated understanding of Japan Head Office governance structures and approval processes, including consensus building and multi-layer stakeholder alignment
  • Proficiency in the Japanese language as the role requires interpretation of instructions and documents as well as communicate and liaising with Tokyo Head Office
  • Strong understanding of governance, compliance, and risk management frameworks, with emphasis on:
    • Operational Risk Management
    • Third-Party Risk Management (TPRM)
    • Outsourcing governance and processing risk
  • Prior exposure to Japan-related regulatory, audit, or internal inspection matters is highly desirable
  • Proven ability to operate effectively in a matrix, multi-cultural, and multi-jurisdiction environment
  • Strong stakeholder management skills, with experience balancing Head Office expectations and regional realities
  • Ability to work independently, take ownership, and function as a trusted coordinator across functions
  • Comfortable operating in environments with ambiguity, informal coordination, and evolving requirements
n.a.

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