VP, Operation Planning & Operational Processing Risk Management, OTG - SMBC

Company : Sumitomo Mitsui Banking Corporation

Job Type : Full Time

Singapore

Number of Applicants

000+

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Job Description - VP, Operation Planning & Operational Processing Risk Management, OTG - SMBC

Responsibilities

Regional Operations & Governance:

Lead initiatives to improve operational efficiency and effectiveness across the APAC region
Develop and implement standardized operational procedures and frameworks for overseas offices
Strengthen regional governance in line with Head Office policies and standards

Head Office Alignment & Liaison:

Act as a primary liaison between APAC offices and Japan Head Office, ensuring alignment of strategy, execution, and governance
Interpret Head Office policies, internal rules, and expectations, and translate them into actionable guidance for overseas offices
Represent regional perspectives while maintaining credibility and trust with Head Office stakeholders

Risk Management & Compliance:

Support regional compliance initiatives by working closely with Risk Management, Compliance, Legal, and Audit functions
Contribute to the enhancement of Operational Risk Management practices, including Third-Party Risk Management (TPRM), outsourcing governance, and processing risk control
Coordinate responses to Head Office audits, internal inspections, and regulatory-driven initiatives where Japan Head Office involvement is required

Cross-functional & Regional Coordination:

Collaborate with IT, Operations, Risk, Legal, Compliance, and business teams across multiple jurisdictions
Facilitate alignment among stakeholders with differing priorities, ensuring timely execution of strategic initiatives
Serve as a central coordination or secretariat function for region-wide or Head Office-driven projects

Requirements

Bachelor's degree in business, finance, economics, or a related discipline
Approximately 10-15 years of experience in banking, financial services, or a closely related industry
Solid hands-on experience in operations planning, governance design, process improvement, or regional project coordination
Experienced in liaising with Japan-based Head Office, with involvement in:
- Formulation, interpretation, or implementation of Head Office policies, frameworks, or internal rules
- Coordination with multiple Head Office control functions (e.g. Operations Planning, Risk Management, Compliance, Audit, IT governance)
Demonstrated understanding of Japan Head Office governance structures and approval processes, including consensus building and multi-layer stakeholder alignment
Proficiency in the Japanese language as the role requires interpretation of instructions and documents as well as communicate and liaising with Tokyo Head Office
Strong understanding of governance, compliance, and risk management frameworks, with emphasis on:
- Operational Risk Management
- Third-Party Risk Management (TPRM)
- Outsourcing governance and processing risk
Prior exposure to Japan-related regulatory, audit, or internal inspection matters is preferred
Proven ability to operate effectively in a matrix, multi-cultural, and multi-jurisdiction environment
Strong stakeholder management skills, with experience balancing Head Office expectations and regional realities
Ability to work independently, take ownership, and function as a trusted coordinator across functions
Comfortable operating in environments with ambiguity, informal coordination, and evolving requirements

n.a.

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VP, Operation Planning & Operational Processing Risk Management, OTG - SMBC

Job Description - VP, Operation Planning & Operational Processing Risk Management, OTG - SMBC

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