VP, Technical Delivery Manager, Digital Banking (Wholesale)

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

You will be involved extensively and be responsible for the end-to-end software development lifecycle and support for all work transitioned from Group (which could be projects, quarterly change requests, L3 production fixes). This includes anchoring key engagements with various stakeholders, analysis and design to development, implementation, release management, testing and support for the domain area of Digital Banking.

With a primary role in delivery management, you will be responsible for the project technical delivery and quality assurance of the team's delivery in conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the group domain team to plan and manage transitioned deliverables.

Other responsibilities include:

• Support the Team - Build up the right capabilities and people, equip them with the skills, tools, and standard approaches to deliver functional excellence, and ensure that they are deployed to value-creation opportunities - sometimes in long-term roles supporting the business, but more often to the small, independent squads.
• Build Capabilities - Responsible for building a "capability" to support a value-creation line: hiring and developing talent; shepherding people along their career paths; evaluating and promoting people; and building standard tools, methods, and ways of working in collaboration with the Chapters and the Platform/Tribe Coaches. The Technical Delivery Manager (TDM) has also the responsibility to deploy our talented people to the appropriate squads, based on their expertise and demonstrated competence. In essence, the Tribe Lead is responsible for the "People" and the "How" in collaboration with the Chapters and the Platform/Tribe coaches for the software development work.
• Manage By Empowering - The Technical Delivery Manager (TDM) must manage external (vendors) and internal resources, must evaluate, promote, coach, and develop his or her people, but without traditional direct oversight. The TDM may not be involved in the day-to-day work of squads for "value creation standpoint" but has the responsibility to supervise the day-to-day (quality, velocity, productivity, resourcing, vendor management) in collaboration with team members and the Platform / Tribes / Squad business leads; he does not check on or approve the work of their team members, and he certainly does not micromanage or provide daily oversight. Instead, regular feedback from platform/tribe leaders, team members (Squad Leads), and other colleagues inform his evaluations. In fact, he / she should have enough time to tackle "real work" on business opportunities in liaison with the Platform and Tribe leaders.

Requirements:

The incumbent should have extensive experience in implementing and operating large-scale and complex mission-critical solutions:

• Understand the business requirements
• Develop, review and update project plans, resources, budgets and timeframes
• Drive the data, design and solution discussion with vendor, technology team and user groups.
• Directly lead and manage a team of technical teams comprising developers, technical analysts with focus on delivering banking systems and solutions
• Responsible for the successful execution and technical delivery of projects that meet scope, timeline and budget.
• Stakeholder and relationship management, including escalation, expectation, conflict, scope changes
• Partner with solution and enterprise architects to deliver technical innovations in support of emerging business needs and to progress these ideas from concepts to working solutions
• Plan project efforts to upgrade, enhance and maintain systems at supported release levels
• Identify and raise risks and issues affecting the project, including financial or operational and proactively managing them, with timely escalation to relevant parties where necessary
• Drive the testing strategy and manage the testing cycles, ensuring all critical and high defects are resolved within the testing cycle.
• Manage relationships across all business lines and with external parties, ensuring timely delivery of assigned activities
• Organise and chair governance meetings, including preparation of meeting materials and minutes
• Ensure work deliverables are in compliance with bank policies and regulatory requirements.
• Direct the offshore squad in making day-to-day decisions and conflict resolution.

Good-to-have experience:

• Support for project activities
• Prepare Sprint plan align with dependency applications
• Get/Raise/follow up impediments related to project delivery in Daily Stand Up, Scrum of Scrum meetings
• Follow up on the development with squad teams as per the sprint plan
• Arrange sprint demo and get approval to move the developed user stories to Testing Phase
• To burn the story points as per the sprint plan and achieve the delivery as planned
• Update project status for PWG, PWC Meetings
• Support for testing phase activities
• Review test plan
• Support clearing issues raised during testing

Education

• Bachelor Degree in Computer Science, Engineering, or equivalent experience

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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