Warehouse Operations Manager

The Warehouse Operations Manager is responsible for managing and reviewing warehouse operational policies, standards and procedures in accordance to warehousing business and customers' needs. He/She is also responsible for managing warehousing business resources, including manpower, internal assets and external vendors.

Resourceful and systematic, he/she is required to manage resources and obtain buy-in among internal and external stakeholders. He/She is also expected to lead a department and make business decisions independently.

Tasks

• Communicate to the warehouse department importance of achieving cargo handling timeframe outcomes with efficient use of resources.
• Determine warehouse storage system strategy using knowledge of changes in conditions, operations, and the environment and its impact to outcomes.
• Develop warehouse operations performance goals using quality management knowledge.
• Drive Workplace Safety and Health (WSH) activities to ensure department compliance with requirements.
• Formulate and review incident or crisis management plans to ensure gaps are mitigated.
• Formulate mitigating actions or contingency plans for risks associated to process changes.
• Influence behavioural changes to resolve areas of non-conformance to WSH standards.
• Lead WSH discussions to improve existing processes.
• Lead and review warehouse planning methods, warehouse storage and layout plans.
• Manage resources to ensure cargo handling schedules are met.
• Manage safety and health risk assessment.
• Manage the impact of changing industry standards or sector requirements in cargo documentation.
• Manage the performance level of equipment.
• Review business processes improvement solutions to determine effectiveness.
• Review methods and techniques to better manage time and temperature sensitive cargo.
• Review warehouse operations through application of supply chain and business management principles.
• Review warehouse strategy for alignment across different functions.

Requirements

At least 10 years in warehouse management of which a minimum of 3 years managerial and people management experiences

Degree in Supply Chain Management

Physically fit as the role require hands on from time to time

Proficient with warehouse management KPI

Experience in managing delivery fleet will be advantageous

Pleasant, eloquent, teamplayer and task-oriented

Proficient in work, excel and powerpoint

Experience in the implementation of warehouse management system is advantageous

Possess a class 3 driving license and forklift license. Additional class 4 driving license is advantageous too.