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*Award-Winning Customer Service
*Promising Career Progression
*Training provided and continuous support from superior
*5 days work week, Rotating shift, 1 weekday & 1 weekend off
We are partnering with one of the well-established Banks in Singapore that provides the full range of services in consumer, SME and corporate banking activities across Asia. They are currently looking for a Customer Service Officer to join their consumer bank.
Job Description:
•Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner
•Ability to understand customers’ needs and provide appropriate solutions and attention
•Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
•Solicit customers’ feedback and identify problem trends for improvement actions
Requirements:
•Min. Diploma and above
•Good written/verbal communication skills
•Call centre experience
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No: 01C4394
EA Personnel No: R23111944
EA Personnel Name: Clara Loh
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