Workflow Automation Lead

Workflow Automation Lead
Workflow Automation Lead role at Pax8 in Singapore, shaping AI‑powered automation at scale within a fast‑growing global technology marketplace.

Why this role is exciting
This is a rare opportunity to sit at the heart of Pax8’s automation and AI journey, designing intelligent workflows, building production‑ready agents, and setting the standard for how automation scales across the business. You’ll grow alongside emerging technology, influence how work gets done globally, and see your ideas move quickly from concept to impact.

Our culture at Pax8
Pax8 is built for people who thrive on momentum, curiosity, and collaboration. We’re proud of our inclusive, high‑energy culture where innovation is encouraged and ownership is celebrated. Learn more about life at Pax8 through our global careers page and blog, where we share how we’re building the managed intelligence marketplace.

The ideal start date for this role will be post July 1st, 2026.

Working Style: Hybrid

What You’ll be Doing?

• Designing and building intelligent, secure automations that simplify complex internal workflows

• Creating AI‑powered agents that support decision‑making, routing, summarisation, and operational efficiency

• Developing reusable automation components, patterns, and libraries that scale across teams

• Owning automation solutions end‑to‑end — from design and deployment to monitoring and continuous improvement

• Embedding best‑practice engineering standards including CI/CD, testing, observability, and version control

• Partnering with stakeholders across operations, product, BI, and engineering to identify automation opportunities

• Running workshops and discovery sessions to uncover repetitive or clunky processes and turn them into elegant automated solutions

The impact you’ll make
Your work will directly reduce friction across the business, unlock capacity for teams, and accelerate how Pax8 scales globally. By setting examples and standards, you’ll shape how automation and AI are adopted across the organisation.

What You’ll Bring?

• Substantial experience with automation platforms such as Power Automate, Power Apps, Copilot Studio, n8n, or similar

• Proven ability to build custom automation logic using Python and JavaScript/TypeScript

• Demonstrated experience designing and orchestrating AI agents using modern LLM frameworks

• Strong grasp of CI/CD pipelines, version control, testing practices, and production‑grade deployment

• Confidence integrating APIs, webhooks, and workflow orchestration patterns

• Experience designing observable, resilient workflows with robust error handling

• Comfort navigating ambiguity and translating business problems into clear automation solutions

• Clear communication skills and the ability to collaborate across technical and non‑technical teams

• Working understanding of platforms such as Salesforce and ServiceNow is highly valued

Why join Pax8?

Well here are a few points of how we value our greatest assets:

• At Pax8, we want to support you in both work and play. Sometimes there isn't enough time for the latter, which is why Pax8 offers an additional 2 weeks of bonus leave every year! YES that's 6 weeks of holiday leave, with the additional 2 weeks being available from your first day!

• In addition to the above, we offer all our employees Private Health Insurance. Beneficial for when life happens!

• Unlimited growth through our learning & development (L&D) programs in an environment that fosters internal promotions, helping you gain the necessary skills to reach the next step in your professional journey!

• Connecting with our community is important – which is why we have our donation matching program, DEI-B events, and our employee resource groups to ensure everyone feels at home at Pax8.

Life at Pax8 (and where to learn more)

At Pax8, it’s business—and it IS personal. We’re building something bold for the channel: a marketplace experience designed to help partners move faster, sell smarter, and deliver more impact for SMB customers. Learn more about what we’re building through the Pax8 Blog (including Asia-Pacific updates) and explore how Pax8 is supporting the shift from managed services to managed intelligence:
https://www.pax8.com/blog/
https://www.pax8.com/blog/managed-intelligence/

Trust and hiring

At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you.

We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.

Inclusivity at Pax8

We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in Singapore.

Growth at Pax8

There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level.

About Pax8

Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

Background checks

As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.

Equal opportunities

Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: https://www.pax8.com/en-us/terms/job-applicant-privacy-notice/