X50 Call Centre Officer Government Project Contract renewal Novena - Get Hired Fast

Company : PERSOLKELLY Singapore(Formerly Kelly Services Singapore )

Job Type : Full Time

Number of Applicants

:

000+

Fast Apply

Job Description - X50 Call Centre Officer Government Project Contract renewal Novena - Get Hired Fast

We are in need of an experienced X50 Call Centre Officer Government Project | Contract renewal | Novena to join our dynamic team at PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) in Novena, Central Region.
Growing your career as a Contract/Temp X50 Call Centre Officer Government Project | Contract renewal | Novena is an incredible opportunity to develop competitive skills.
If you are strong in critical thinking, persuasion and have the right initiative for the job, then apply for the position of X50 Call Centre Officer Government Project | Contract renewal | Novena at PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) today!

Responsibilities:

Reach out to the respondent to assist them to complete the survey
Schedule interview appointments with respondents
Compile, record, input survey returns and data accurately into the system
Conduct verification to ensure completeness and accuracy of data collected
Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
Explain survey objectives to respondent
Interpret survey questions to help respondents’ comprehension
Respond to queries from respondents in a professional manner
Ensure that the given KPI are being met based on the project timeline
Provide status report to the supervisor

Job Requirements:
•    Strong phone and verbal communication skills along with active listening
•    Proficient in using computer and Microsoft Office
•    Experience with Key Performance Indicators (KPIs) preferred
•    Willing and able to persuade respondents to participate in surveys
•    Excellent customer service skills - Focus on quality and customer service
•    Exceptional listening and analytical skills
•    Excellent interpersonal skills
•    Excellent problem solving and negotiation skills
•    Able to work in high pressure, stressful situations
•    Solid time management skills
•    Team player

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg. R22108651 (Ching Ning Xin )