Facilities Manager

Job Summary:

·      Manages the day-to-day operations of various assigned facilities to ensure the cost effective, safe and efficient operation of the customer's facilities

·      Provides operational leadership to account team to ensure operational excellence is continually achieved

·      Have thorough understanding of the contract and ensure that the contractual obligations are delivered and meet Customer Satisfaction expectation

·      Communicates contract deliverable, objectives, and expectations to the staff.

·      Staff development and training to improve productivity & competencies

·      Role out the branding policy and follow as per specification

·      Maintain records and reports necessary to comply with Company, government, and accrediting agency standards, regulations, and codes.

·      Maintains confidential records.

·      Prepare monthly/quarterly/year-end reporting to ensure promptness and accuracy.

·      To play a key support role inthe delivery of client projects, including client liaison, contact with internal resource departments and external suppliers, and administrative work.

·      To contribute to the financial administration of client projects, including but not limited to completing timesheets, completing expenses, up-dating budgets and raising draft invoices.

·      To manage the administration and smooth running of client jobs, including taking responsibility for reporting, management of client communication and program participants including contact reports, maintaining up-to-date electronic and paper files

·      To effectively manage suppliers to ensure the highest quality is delivered and the best price negotiated.

·      Ensure all HR, Finance, Procurement and EHS  processes followed for compliance.

·      Ensures that all programs and procedures of the operating staff are being implemented.

·      Manages and supervises facilities personnel including hiring, promotions, and recognition, discipline and personnel terminations. Responsible for completion of required documentation and forms.

·      Maintain high employee morale.

·      Maintains open communications with the customer and good customer relationship to improve customer satisfaction.

·      Secure more Ad-hoc works onsite to increase business volume.

·      Meeting projected gross margintargets

·       Complies with all company policies and procedures and adheres to company standards of business ethics and conduct.

·      Ensure compliance to Safety, Health & Environment Procedures and Reporting.

·      Any other ad-hoc projects asassigned by client within contract SOW

·      Organise, Coordinate and manage any on site event, workshop or engagement related initiatives for client employees to improve office turn up rate.

·      Support any client initiatives and objectives including execution for sustainability, diversity and inclusion.

KeyResult Areas:

·       Have thorough understanding of the contract and ensure that the contractual obligations are delivered and meet Customer Satisfaction expectation

·      Work closely with Customer, peers and subordinates to foster close working relationship

·      Provides leadership to site team to ensure operational excellence is continually achieved

·      Staff development and training to improve productivity & competencies

·      Role out the branding policy and follow as per specification

·       The timely preparation and submission of payroll and notice of change forms.

·       Preparation of monthly and quarterly or yearly report

·       Responsible and adherence to all Safety, Health and Environment Procedures and Reporting

·       Customer retention and to participate in contract renewal.

·       Staff training and retention

·       Ensure all billing on time (Base and Ad-hoc works)

·       Acquire more Ad-hoc works on site to increase business volume.

·      Meeting projected gross margin targets

Knowledge, Skill and Abilities Required:

·       Bachelors degree in engineering, engineering technology.

·      5 to 8 years’ experience in the direct supervision of multi-building operations required.

·      Strong organizational skills and a participatory management style.

·      Strong interpersonal relations ability, excellent oral and written communications skills

·      Excellent time management and teamwork skills

·      Commitment to continuous improvement and best practice

·      Excellent grooming and personal hygiene standards

·      Self-motivated and lateral thinking

·      Must be computer literate in Microsoft Office products (Word, Excel, Outlook)

·       Excellent English written and verbal communication skills.