Operations Executive

Job Scope

Estate and Facilities Management

• Assist the Authority in coordinating and monitoring maintenance activities, conduct routine premises inspections, report defects and follow up with the relevant contractors or officers.
• Coordinate and monitor the maintenance of school buildings, classrooms, offices, laboratories, sports facilities, and common areas.
• Conduct regular inspections to identify defects and follow up on rectification works.
• Coordinate preventive and corrective maintenance with FMEs
• Monitor outsourced Integrated Facilities Management (IFM) services and contractor performance.
• Assist in infrastructure upgrading, renovation, and improvement projects.
• Maintain records of maintenance activities, warranties, and asset information.

BRC Development and Campus Relocation Planning

• Support the planning, coordination, and operational readiness of the Bedok Rejuvenated Campus (BRC).
• Coordinate with architects, consultants, project managers, contractors, MOE, and stakeholders on operational requirements during the design and construction phases.
• Provide administrative, logistical and operational coordination support for BRC readiness and campus relocation.
• Participate in user acceptance inspections and tests, defect management, and operational readiness exercises.
• Plan and coordinate the relocation of furniture, equipment, archives, and operational assets between campuses.
• Develop and implement relocation plans, move schedules, logistics arrangements, and business continuity measures to minimise disruption to school operations.
• Coordinate with movers, contractors, vendors, and internal stakeholders throughout the relocation process.
• Ensure operational systems, facilities, and support services are ready before campus occupation.
• Maintain relocation inventories, tracking records, and documentation.

Security and Safety

• Oversee daily security operations and supervise security personnel.
• Conduct security inspections and risk assessments.
• Investigate incidents and prepare incident reports.
• Coordinate emergency preparedness exercises, including fire drills, lockdown exercises, and evacuation exercises.
• Assist with safety and security inspections, incident reporting, emergency preparedness exercises and follow-up actions under the direction of the Authority.
• Monitor access control systems, CCTV, alarm systems, and visitor management systems.
• Prepare the holding site and its peripherals for handing over toMOE.

Cleaning and Environmental Services

• Supervise cleaning contractors to ensure cleanliness and hygiene standards are achieved.
• Monitor pest control, waste management, landscaping, and environmental services.
• Conduct regular inspections and address operational feedback.

Event and Logistics Management

• Plan and coordinate logistical support for school events, examinations, ceremonies, and external functions.
• Arrange venue setup, furniture movement, transport, signage, and audio-visual requirements.
• Coordinate manpower deployment and operational support for school activities.

Asset and Inventory Management

• Manage school furniture, operational equipment, and facilities assets.
• Coordinate stocktaking and inventory management.
• Maintain asset records and oversee replacement or disposal programmes.
• Ensure accountability for operational equipment and storage areas.

Vendor and Contract Management

• Liaise with contractors, suppliers, consultants, and government agencies.
• Monitor service delivery against contractual requirements and service standards.

Building Services & Management at BRC

• Air-conditioning and Mechanical Ventilation (ACMV)
• Electrical systems
• Plumbing and sanitary systems
• Fire protection systems
• Lift systems
• Building Management System (BMS)
• Public Address (PA) systems
• CCTV and Access Control systems
• IP Telephony and communication systems
• Audio-visual and digital display systems

Operational Planning and Business Continuity

• Develop and review operational procedures and standard operating procedures (SOPs).
• Plan operational readiness for school opening, examinations, and major school events.
• Recommend process improvements to enhance operational efficiency.

Compliance and Documentation

• Maintain operational records, statutory documentation, and maintenance schedules.
• Ensure compliance with MOE policies, statutory regulations, and safety requirements.
• Prepare reports, operational updates and presentations.
• Monitor contractor performance and service quality.

Stakeholder Management

• Work closely with school leaders, teaching staff, administrative staff, students, contractors, consultants, and government agencies.
• Respond promptly to operational enquiries and feedback.

Budget and Procurement Support

• Assist in preparing annual operational and maintenance budgets.
• Monitor expenditure and cost control for operational services.
• Assist authorised officers with procurement administration, preparation of supporting documents, tracking of quotations,delivery monitoring and verification of completed works.

Qualifications
(a) a Nitec, Higher Nitec or equivalent qualification in facilities management, building services, engineering, estate management, operations management, rapid transit technology or another relevant technical or operations-related discipline; and

(b) at least three years of relevant operational experience in facilities, estate, transport, institutional or operational support involving but not limited to, a combination of the following:

• coordination of daily operations; equipment, premises or safety checks;

• incident response and escalation;

• operational logistics;

• coordination with internal or external stakeholders;

• maintenance-related reporting or follow-up; and

• preparation or maintenance of operational records.

The Personnel shall possess good interpersonal and communication skills, be able to work effectively with multiple stakeholders, and be proficient in commonly used office productivity applications. Experience in contractor coordination, facilities or estate operations, maintenance and defect follow-up, asset management, workplace safety and health, procurement support, infrastructure upgrading, operational readiness, relocation projects or an educational environment would be advantageous.

Working Hours: Mondays to Fridays: 8:00am to 5:00pm, inclusive of 1hr lunch break

The Personnel may be required to support college-wide activities on Saturdays or outside the normal deployment hours. Service not required on Sundays and gazetted public holidays, unless to participate in college major events.