Operations Executive - Building & Facilities

We are looking out for someone with a heart to serve at The Helping Hand.

Roles & Responsibilities:

Building and Facilities Maintenance:

• Develop and implement maintenance schedules for buildings, equipment, systems, and infrastructure.
• Coordinate and oversee regular inspections, repairs, and maintenance tasks.
• Ensure compliance with all relevant safety and environmental regulations.
• Support in administering tenancy/lease related matters.
• Support in renovation & improvements projects, ensuring seamless execution and minimal disruption.
• Maintain good relationships with residents, fostering open communication channels to address concerns and gather feedback effectively.

Vendor and Contractor Management:

• Ensure all maintenance and contract works / routine servicing are carried out accordingly as specified in their contracts agreement.
• Support in reviewing all contracts, agreements and insurance before their expiry and recommend renewal or call for quotation / tender.
• Support in negotiating contracts and service agreements.
• Support in monitoring vendor performance and adherence to contract terms.
• Ensure timely and prompt responses to all feedback and building security matters, rules and regulations.

Security and Safety:

• Develop and implement security protocols to protect the facility and its occupants.
• Ensure compliance with safety regulations and emergency procedures.
• Coordinate safety training and drills for employees.

Emergency Response:

• Develop and maintain emergency response plans and procedures.
• Coordinate responses to emergencies and incidents.

Budget Management:

• Support in managing the facility budget, including forecasting and expense control.
• Identify cost-saving opportunities and efficiency improvements.
• Procure necessary supplies, equipment, and services within budget constraints.

Environmental Sustainability

• Promote and implement sustainability initiatives to reduce the facility's environmental impact.
• Identify opportunities for energy efficiency and cost savings.

Qualifications

• Diploma in Building/Property/Estate Management or a related field
• 3 years of working experience in the related field
• Good analytical, organizational, and problem-solving skills
• Effective communication and interpersonal skills
• Ability to work independently, as well as in a team-oriented, collaborative environment
• Working experience in the social service sector will be an advantage