Operations Executive (Coliving)

Responsibilities:

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our co-living residents
• Establish a professional communication and provide tip-top hospitality services to our residents, including managing check-ins / check-outs, enquiries and maintenance requests
• Conduct room viewings for residents who request for a room change, and follow-up with the necessary proper documentations in our property management system
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations
• Perform any ad-hoc task as assigned by the management.

Requirements:

• Minimum Diploma level
• Experience in property / facilities management or front desk would be advantageous
• Excellent communication skills and customer service-oriented attitude.
• Quick-witted, initiatives, good team player and able to multi-task.
• Result driven and able to work independently in a fast-paced environment.