Operations Executive New Bahru

New Bahru is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022 to 2025) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Operations Executive | New Bahru

Key areas of focus – include but are not limited to:

• Manage technicians and external vendors to ensure the smooth operations of the Development.
• Administer routine inspections of the Development, including cleaning, security, refuse disposal, washroom services, building maintenance, sanitary and plumbing, mechanical and electrical systems, landscaping, and pest control services.
• Ensure preventive maintenance works are carried out by service providers in accordance with contractual requirements and established schedules.
• Oversee the smooth operation of the compound and ensure all emergencies are attended to promptly and rectified with minimal inconvenience and disruption to tenants and owners.
• Manage and execute procurement activities, cyclical replacement programmes, and enhancement works within the Development.
• Maintain accurate records, monitor work progress closely, and ensure all maintenance, compliance, and operational processes are followed through to completion.
• Demonstrate a high level of attentiveness by proactively identifying potential issues, conducting thorough follow-ups, and ensuring no operational gaps are overlooked.
• Assist the Operations Manager with any duties and projects as assigned.

Requirements

• Willing to work weekends when required.
• Able to respond to emergency situations on-site outside of normal working hours when required.
• Strong sense of ownership and accountability, ensuring tasks are followed through from initiation to completion.
• Able to adhere to established processes and procedures while maintaining accurate documentation and records.
• Strong coordination and communication skills when working with vendors, contractors, tenants, and stakeholders.
• Able to prioritise multiple tasks and perform effectively in a fast-paced operational environment.

This role is best suited for someone who is:

• Highly attentive and notices what others might miss.
• Process-driven and disciplined in execution.
• Reliable in following through on commitments and unresolved issues.
• Calm and responsive during emergencies.
• Proactive in identifying and solving problems.

We love people who:

• Go above and beyond to make someone else's day 
• Are thoughtful and kind, while upholding high standards 
• Own outcomes and drive solutions
• Are ever-curious and always learning

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80832942.
Should your application progress to the next stage, we will be in contact to arrange an interview.