Senior Property Manager / Property Manager

Responsibilities:

- Manage the team in the management and maintenance of the assigned estates

- Plan and coordinate Town Improvement, upgrading and estate enhancement works to ensure timely delivery, quality standards and residents’ needs are met

- Manage feedback and service requests through effective communication and engagement with residents and relevant stakeholders to ensure timely resolution of issues

- Work closely with Councillors, Residents, Grassroots’ Organizations, and Government Agencies

- Review contract specifications

- Perform other ad-hoc duties as assigned by the management

Requirements:

- Diploma or Degree in any discipline. Candidates with qualifications in Building Services, Facilities Management, Estate Management, Real Estate or related fields will have an advantage

- At least 3 years of experience in customer service, stakeholder engagement, estate management, facilities management, property management, operations, or related fields

- Strong customer service orientation with the ability to manage feedback, resolve issues, and build positive relationships with residents and stakeholders

- Excellent communication, interpersonal and conflict resolution skills, with the ability to engage diverse stakeholders effectively

- Knowledge of estate, building or facilities management will be an advantage

- Team player with high integrity, leadership, problem-solving and organisational skills

- Able to work under pressure and manage multiple priorities within tight deadlines