Account Manager

Area of Responsibility:

Relationship management within members of customer Decision Making Unit. Maintain accounts records and background information, prospecting and developing of new accounts. Achieving and delivering of sales budget, sales of Managed Print Services, Production Printers, Managed Content Services, Managed IT Services and Forxai Business Solutions.

Essential Job Functions:

1. Have in-depth knowledge of assigned accounts, understand and see customers' problems and requirements and provide holistic solutions and a strong value proposition with all KM products and solutions to meet those requirements.
2. Total and detailed account coverage of assigned accounts via white space analysis.
3. Building and funnelling of sales opportunities via F2F, written, tele and social media.
4. Close sales opportunities to meet and exceed monthly, quarterly and annual targets in all range of products, solutions and services.
5. Skill set to do large account selling/cross selling and drive a team selling environment and importantly hold valued conversations with C-levels.
6. Build good rapport with relevant stake holders and C-levels across business units within assigned accounts.
7. Formulate a good winning strategy and ensure participation for all major RFPs within the industry.
8. Maintain good after sales service to existing customers to maintain retention.
9. Provide timely reports to management on sales results, sales pipelines and account information.
10. Any other duties assigned by Management from time to time

Requirements:

1. Diploma and above
2. At least 3 years of working experience in the similar capacity
3. Positive, resilient, aggressive and result-oriented mindset
4. Passionate in engaging with customers and provide excellent service
5. Good communication and presentation skills with good command in English
6. Excellent interpersonal skills to maintain good relationship with clients