Boutique Manager

At Maison 21G Paris, we believe perfume is more than a product. It is an expression of personality, memories and emotions. Inspired by the traditions of Haute Perfumery, Maison 21G offers a one-of-a-kind personalised fragrance experience where every customer creates a scent that is uniquely their own.

We are seeking passionate and service-driven individuals to join our new boutique as Boutique Manager. More than a retail role, you will become a fragrance storyteller and trusted adviser, guiding customers through an immersive perfume creation journey and helping them discover scents that reflect their identity.

Key Responsibilities

• Welcome and engage customers in a warm and personalised manner
• Conduct fragrance consultations and guide customers through our bespoke perfume creation experience
• Understand customers' personalities, preferences and lifestyle to recommend personalised scent creations
• Share the story, heritage and craftsmanship behind Maison 21G and our products
• Introduce and recommend complementary products, including bespoke home fragrance and gifting collections
• Build and nurture long-term relationships with clients and VIP customers
• Support boutique events, fragrance workshops and experiential activations
• Ensure the boutique is maintained to the highest luxury retail standards
• Capture customer insights and provide feedback to improve customer experience and service excellence
• Stay updated on fragrance trends, new launches and Maison initiatives

What We Are Looking For

• Passion for luxury experiences, fragrances, beauty or lifestyle brands
• Previous experience in luxury retail, beauty, hospitality or premium customer service environments
• Strong communication and interpersonal skills with the ability to connect naturally with people from diverse backgrounds
• A genuine interest in understanding personalities and creating meaningful customer experiences
• Sales-driven with the ability to confidently recommend products and achieve targets
• Proactive, curious and eager to continuously learn and develop
• Comfortable working in a dynamic retail environment, including weekends and public holidays
• Ability to multitask while maintaining exceptional attention to detail and service standards

What We Offer

• Comprehensive training in fragrance consultation and personalised scent creation
• Opportunity to become a certified Maison 21G Scent Designer
• Career growth within an innovative luxury fragrance brand
• Competitive basic salary with attractive commission and incentive structure
• Opportunity to work in a creative and entrepreneurial environment where customer experience comes first

Salary: SGD 3,000 - SGD 4,000 per month, depending on experience, plus attractive commissions.

• Flexible and adaptable, with a positive attitude.
• Excellent communication, and interpersonal skills