Cashier - Changi Airport

To support Shilla’s rapid expansion in Singapore, we are recruiting for Cashiers to join our growing family.

We provide excellent training and career progression opportunities.

Cashiering

• Complete customer transactions in a professional, timely manner and with highest level of respect

• Ensure accuracy in the collection of monies in different currencies or mode of payment such as vouchers, cash/credit card transaction, Samsung Pay, staff purchase etc.

• Ensure adherence of the airport Liquids Aerosols Gels (LAG) regulations

• Reduce the customer’s waiting time to a minimum

• Advise customer on GST and refund/exchange policy

• Conduct daily cash balancing and cash drops

• Update conversion rate as and when necessary

• Achieve the turnaround time for cashiering with high productivity level

Customer Service

• Being a true Shilla ambassador and is customer-focused. Has a positive service attitude and provides a unique customer experience

• Ensure that Shilla’s service step is used in every customer interaction

• Respond to customer queries and complaints in a polite and courteous manner

• Maintain a well groomed appearance and project the right professional image at all times

Store Maintenance

• Maintain a safe and clean store environment and implement daily housekeeping duties, abide to all operational procedures

• Maintain stock levels of all inventory related to cashiering such as STEB Bag, invoices, audit and receipt rolls

Teamwork

• Collaborate with co-workers to accomplish sales and service goals

• Provide manager with customers’ feedback in a regular manner

Requirements

• Minimum 1 year of cashiering experience in retail / hyper mart environment

• Conversant in English is a must. One other language speaking would be advantageous

• Great passion for Perfumes & Cosmetics and work towards to achieve sales goals

• Good communication and interpersonal skill

• Strong customer service mentality, proactive and willing to learn attitude

• Dependable and good team player

• Able to perform retail operational hours which includes weekend and public holiday

• Bilingual with the ability to speak third language an added advantage

• Must be comfortable to work in Changi Airport
  

(Only short-listed candidates will be notified)

All personal data collected will be kept in strict confidence and only be used for recruitment purpose.