Customer Service & Operations Executive

Company Overview

LGA Telecom Pte Ltd is a pioneer Infocomm Service Provider in Singapore since 1995, delivering resilient enterprise solutions and managed security services that protect networks and systems for enterprises and government agencies.

Job Summary

You will support daily customer service and operations by managing sales administration, coordinating logistics and inventory, assisting purchasing, and maintaining accurate documentation to ensure smooth business processes.

Responsibilities

• Raise sales orders and issue invoices promptly after delivery to support sales administration
• Coordinate delivery timelines with customers to ensure timely receipt of goods
• Arrange delivery schedules and prepare goods for dispatch to maintain efficient logistics
• Receive incoming goods and update inventory records accurately to track stock levels
• Assist purchasing by identifying opportunities to reduce sales costs before issuing Purchase Orders
• Perform data entry and maintain organized sales records to support documentation accuracy
• Prioritize multiple tasks effectively to meet operational deadlines
• Communicate clearly and coordinate with internal teams and customers to facilitate smooth operations
• Maintain organized work processes with attention to detail to ensure accuracy and efficiency

Preferred competencies and qualifications

• Proficient in Microsoft Office applications to support administrative tasks
• Familiarity with MYOB software to assist with accounting and sales processes
• 1–2 years of relevant industry experience to perform core duties effectively