E-Commerce Executive

Key Responsibilities:

•    E-commerceAccount Management:

-         Manageand optimize existing and new eCommerce accounts across multiple platforms,including Lazada, Shopee, and Zalora.

-         Oversee our owned e-commerce websites.

•  PerformanceMetrics:

-         Achieve quarterly and yearly key performance metrics relatedto eCommerce sales and customer engagement.

•   Digital Marketing:

-         Assist in planning andexecuting digital marketing campaigns, including email marketing, social mediaadvertising, and pay-per-click (PPC) advertising.

-         Monitor campaignperformance and make data-driven recommendations for optimization.

•   ContentManagement:

-         Ensure accurate and up-to-date content, including productlistings, images, descriptions and prices, aligning with branding guidelinesand references.

•   CustomerSupport:

-         Addressoperational issues arising from online platforms effectively and promptly.

-         Engagewith customers, respond to inquiries, and monitor and manage customer reviews.

•   OrderManagement:

-         Assist with daily order processing, including picking andpacking when necessary.

-         Coordinate with the operations team to ensure smooth order fulfilmentand inventory management.

-         Monitor stock level and coordinate replenishment andlogistics partner pickups as needed.

•   Adaptability:

-         Supportvarious ad-hoc tasks and projects as required.

Requirements:

Education:Bachelor's degree or diploma in business, marketing, e-commerce, or a relatedfield.

Technical Skills:

-         Proficiency in MS Office Suite.

-         Strong knowledge of e-commerce platforms (e.g., Magento,Shopify), CMS, and digital marketing tools.

-         Photoshop skills for image editing and optimization.

-         Basic HTML skills.

-         Photography skills are a plus.

 Personal Attributes:

-         Energetic and collaborative team player.

-         Results-oriented mindset.

-         Quick learner with a knack for IT systems.

-         Effective time management and multitasking abilities.

-         Meticulous attention to detail and numerical accuracy.

-         Strong work ethics with a proactive approach.